Fees
Technology Resolved fees are very competitive and are in accordance with the fee structure based on the type of service required as set out below.
WINDOWS PC, APPLE MAC, IT DEVICES AND ELECTRICAL EQUIPMENT
(Assistance, guidance, help or troubleshooting)
Price List available on request - please contact us.
Initial callout charge* included in the set price per hour for the first hour followed by the
standard price per hour for every additional hour thereafter.
* The initial callout charge varies and is on an incremental scale for customers living within a 5 mile radius of East Coker and Yeovil, Somerset; over 5 miles but up to 25 miles; and any distances that are in excess of 25 miles.
Please note that although fees are initially set at an hourly rate, however, in the event that an issue is resolved within a set hour then the fee will be calculated to the nearest quarter hour instead of that particular designated rate.
Backup and Recovery Services for Windows PC and Apple Macs
Flat one hour locality rate but please note that there is an additional cost for an external hard drive to backup onto which is dependant on the capacity required (governed by the existing computer’s own hard drive capacity) and the needs of the customer and their requirements.
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ONE-TO-ONE TUITION / COACHING
Price List available on request - please contact us.
GIFT VOUCHERS NOW AVAILABLE - Why not treat a family member, relative or a special person or friend to a gift voucher for a birthday or special occasion giving them a personal one-to-one computer training session? Ideal for beginners or intermediates who would like to get more out of their computer or expand their current skills or just want to know where to start. Click here for more information.
SPECIAL OFFER - Discount is available when you include a friend or relative in the one-to-one tuition where the initial callout charge* will be waived for both customers. Otherwise, initial callout charge* will be included in the set price per hour for the first hour followed by the standard price per hour for every additional hour thereafter.
* The initial callout charge varies and is on an incremental scale for customers living within a 5 mile radius of East Coker and Yeovil, Somerset; over 5 miles but up to 25 miles; and any distances that are in excess of 25 miles.
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WEBSITE DESIGNING
Fees on application and is subject to the customer’s requirement and the work agreed to be undertaken. Please contact us for more details.
GUARANTEE
In the rare event that the technological issue cannot be resolved
then there is no charge to the customer, irrespective of the time
taken dealing with the issue.
Please note that the customer’s statutory rights are not affected.
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